Job summary

Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.

We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement.

The LMA Manager leads a team of Line Manager Advisors to ensure effective day-to-day service provision to Business Leaders through coaching and consulting on people management queries. This role involves mentoring and developing the team, overseeing daily operations, and acting as an escalation point for complex issues. The manager ensures adherence to company policies and procedures, identifies opportunities for operational efficiencies, and supports the development and upskilling of team members. The role requires a strong understanding of the business and population supported, leveraging best practices, and collaborating with various internal stakeholders to ensure compliance and continuous improvement. 

What you will do:

• Deliver reliable, compliant, and secure P&C operations in support of the business

• Provide business-facing consultation and advice to business leaders and may facilitate the resolution of everyday queries and coaching to drive engagement, pre-empting and resolving employee relations (ER) cases, and ensuring that diversity and inclusion are foundational elements of the P&C people plan and supported throughout all people management activities

• Good understanding of the business and population they support

• Leverage and interpret data and insights relevant to the business they support

• Leverage best practices and identify efficiencies and opportunities for synergies by connecting across P&C teams

• Act as the first point of contact for Line Managers for people management queries

What you will need:

• Bachelor's degree or equivalent in Business Administration, Human Resources, or other relevant field

Skills:

• Minimum 5-8 years of relevant experience, including time in leadership roles

• Proven experience in customer service management

• Strong leadership skills with the ability to build capability, coach, and drive high performance

• Breadth and depth across the HR technical areas and able to provide professional advice and act as a coach to others in most of the areas

• Experience in Human Resources and case-work, proven capability and experience in delivering talent management, ER,

• Track record of effective partnering considering business needs and linking value to business results

• Experience with organizational change and working in a matrixed organization and working knowledge of local labor legislation and regulations

• Psychological safety

• Legal and regulatory environment and compliance

• Stakeholder management

• Organizational knowledge

• Analytical thinking

• Agile core principles

• Resilience

• Teamwork

• Coaching

• Customer centric thinking

Technical:

• Foundational knowledge of HR solutions

• Proficient in using CRM systems

• Proficient in using MS Office

• Proficient in using Reporting & Analytics tools

Behavioural:

• Legal and regulatory environment and compliance

• Stakeholder management

• Organizational knowledge

• Analytical thinking

• Agile core principles

• Resilience

• Teamwork

• Coaching

• Customer-centric thinking

Why Join our team?

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits.

Reinvent your career as you help our business meet the challenges of the future.

Apply now!

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Analytical Thinking, Coaching, Communication, Creativity and Innovation, Culture and behaviour change, Curiosity, Customer centric thinking, Data Analysis, Data cleansing and transformation, Decision Making, Digital fluency, Employee and labour relations, Employee Engagement, Employee Experience, Facilitation, Global Perspective, Influencing, Job Design, Leadership Assessment, Leading transformation, Long Term Planning, Managing change, Managing workforce concerns {+ 11 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.