Entity:
Production & Operations
Job Family Group:
Job Description:
About bp:
bp Technical Solutions India (TSI) centre in Pune, aims to build on bp’s existing engineering and technical strengths to deliver high quality services to its hydrocarbons and new energy businesses worldwide. TSI brings together diverse engineering capability to provide technical services across a range of areas including engineering, maintenance, optimization, data processes, projects and subsurface, to deliver safe, affordable and lower emission energy, while continuously innovating how we work.
At bp, we’re reimagining energy for people and our planet. We’re leading the way in reducing carbon emissions and developing more sustainable methods for solving the energy challenge. We’re a team with multi-layered strengths of engineers, scientists, traders and business professionals determined to find answers to problems.
And we know we can’t do it alone. We’re looking for people who share our passion for reinvention, to bring fresh opinions, ambition, and to challenge our thinking in our goal to achieve net zero!
Let me tell you about the role
Provides business support to users of HSE&C systems such as IRIS, DPM, LENS, PMCS, Power BI and PIMs. Involved in maintaining and enhancing all aspects of the system application including, validation and testing of system enhancements and updating and managing system user access requirements. This role will work closely with the business and digital teams to address ServiceNow tickets received. This role will also provide insights and analytics on HSE&C data and any trends observed.
What you will deliver
Track and trend data to inform critical decisions on management of safety across projects and allows leadership to be fully informed when making these decisions
Responsible for daily maintenance of HSE&C performance trends reporting and dashboards; Compiled performance data from IRIS, PMCS and DPM into a database and transfer into PowerBI interactive dashboards
Maintain Leading Indicator Metrics reporting and dashboards – update and refresh the Projects Leading Indicator Metrics data reporting dashboards in PowerBI
Deliver / support requests of dashboards / data analysis, trends and insights to support leadership meetings (SORCs; performance reviews; safety leadership calls; safety communication)
Support weekly performance analysis HSE&C Reporting and weekly reviews of incidents to ensure accurate and complete reporting by all projects; maintained performance and incident summaries; prepare weekly/monthly performance and leadership reports; tracked Tier 1 and Tier 2 process safety events for projects following their first two years of production; and assembled QPR/OPR data for Finance
Coordination of processes for system user access management and maintenance of role mapping matrices for new projects to IRIS
Support validation and testing for processed system defect fixes and enhancements prior to release to system production environments
Manage daily triage of IRIS tickets and ensure all incoming support requests received within ServiceNow ticketing system are categorized appropriately and allocated to the right work-stream, obtaining any further information or analysis as required to enable classification
Execute resolution of system related business support tickets within acceptable timelines, ensuring that the true nature of the problem is understood and involving technical and discipline expertise as required
Responsible for master data maintenance, working with the Product Advisors and Systems & Tools Lead to apply the appropriate levels of governance and MoC, prior to implementation
Coordination and execution of systems related communications and facilitation and maintenance of the communication channels and processes associated with the Community of Practice
Maintenance of training support material, including quick reference guides, reference documents and master data reports
Coordination of processes for system user access management and maintenance of role mapping matrices
Support validation and testing for processed system defect fixes and enhancements prior to release to system production environments
Focus on user experience improvement and delivering efficient and effective service management
Deliver progress updates, relevant change management information, and system training via Community of Practice calls or other training sessions.
What you will need to be successful
Must have educational qualifications:
Graduate in CS/IT, Systems Engineering, Sciences or General Engineering degree with experience in HSE&C the Oil & Gas Industry
Preferred education/certifications:
SAP S4 HANA
ServiceNow
PowerBi
NEBOSH
Minimum years of relevant experience:
Relevant Experience of 3-5 years
Total years of experience:
10 Years
Must have experiences/skills (To be hired with):
Strong experience working with SAP applications, Business Objects, ServiceNow (Ticket Management), PowerBi, SharePoint, O365, excel, etc.
Experience in HSE&C Management systems
Previous experience of working in an agile/Devops environment
Experience in analysis, troubleshooting, investigating, problem solving
Knowledge of requirements associated with recording, reporting & learning from HSSE events
Good communication skills (oral and written) and ability to explain technical issues to non-technical audiences
Strong analytical skills as part of a problem-solving mindset
Remains calm under pressure, flexible approach to changing priorities
Good to have experiences/skills
Experience with IRIS, DPM, PMCS, PIMS would be advantageous
You will work with
Business Analysts
Business Teams
HSE&C Managers
I&E and Digital Teams
Shift
Working hours (UK/US shift) to support Business Partners
Why Join our team?
At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Diversity Statement: At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!
Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.