Rebate Analyst- Fixed-Term

Job summary

Entity:

Finance

Job Family Group:

Business Support Group

Job Description:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero. 

In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Szeged Customer Team and advance your career as a

Rebate Analyst- Fixed-term

Please note that this is a fixed-term position

Customer teams are dealing with sales support processes, account management, order taking, invoicing, cash collection, pricing, service request management and supply chain management activities.  

In this role You will:

• Be the first point of contact for BP for any written form of enquiries from both new and existing customers and consumers or by internal customers within the BP Businesses.
• Interact with internal customers in a professional, friendly and efficient manner
• Provide a level of customer service consistent with the set KPI’S, Service Level Agreements and Customer Service function’s core values.
• Handle all customer and support requests in a professional and timely manner from the first contact through to a satisfactory completion or resolution
• Log, assign and track progress of queries and customer requests from receipt to completion, recording progress of these on a weekly basis
• Ensure data is accurately entered and maintained in all Customer Service and data collection systems, minimising errors and resultant financial losses
• Manage the calculation of rebate payments
• Support Finance in controlling the overall accrual level by channel
• Manage new rebate agreement set ups and drive rebate master data clean up, simplification and future steps
• Manage ad hoc rebate enquiries from the field and support offer calculation
• Ensure fulfillment of customer rebate commitments

What You will need to be successful:

• University/College degree preferably in economics
• 1+ years’ experience in customer service and / or commercial & pricing positions
• Strong English language skills
• Advanced Excel knowledge
• High analytical skills
• High understanding of the business requirements and strategy
• Good understanding of cross-service functions relating to the business commercial activities, such as finance and purchase to pay

At bp, we provide the following environment & benefits to you:

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Flexible working schedule: home office up to 2 days / week, based on team agreement
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Family friendly workplace e.g.: Extended parental leave, Mother-baby room
• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
• Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.