myairbp
An introduction to myairbp
An introduction to myairbp, Air bp's customer account management platform
myairbp makes it quick and easy for you to manage your Air bp account.
Access the latest fuel prices, order fuel releases, manage orders, manage your accounts and invoices, manage your Sterling cards, get answers quickly to any of your questions via our chat function, review our how to guides and contact us, all within one easy to access platform. Available in English, German, French, Spanish, Italian and Swedish.
Use myairbp fuel pricing tool to:
- Find your jet and avgas fuel prices.
- View any taxes and fees which apply to your order.
- Choose from over 40 currencies.
- Select your preferred unit of measure.
- Download a pdf record of prices.
Use myairbp fuel ordering tool to:
- Receive a fuel release order confirmation in minutes.
- Have assurance that the airport is aware of your arrival, departure time and fuel requirements.
- Manage, amend or cancel fuel releases at any time.
Use myairbp accounts and invoicing tool to:
- Choose how to see new invoices.
- Easily access invoice and account information.
- See what is due and when.
- Raise a query.
- Export information.
- View details of uninvoiced deliveries.
- Have more than one user.
- Access your invoices on any device.
- Store your invoices for audit purposes.
Use myairbp card manager to:
- View existing, cancelled or suspended cards.
- Cancel cards that are lost, stolen or not required.
- Order new grade-specific cards.
- Manage your card delivery address.
Use myairbp help centre to:
- Find quick answers to queries related to your Air bp account.
- Access how-to videos and knowledge articles.
- Search for a specific issue, browse help topics or ask the 24/7 virtual assistant for advice.
Get help to log on
Need help logging on to myairbp? Click your issue below to get started. For any other query, visit the help centre within myairbp.
Forgotten your user ID?
Use your email address to log in to myairbp. As an Air bp customer you will have received an email welcoming you to myairbp and requesting that you verify your account. If you have already done this but you are still having problems accessing myairbp, please contact us.
First time log on
You should have received an email welcoming you to myairbp and requesting that you verify your account. Click the link in this email to get started. If you are still having problems accessing myairbp, please contact us.
Log on for the first time
Log on for the first time
This video is available in alternative languages, select your preference below.
Forgotten your password or need to change your password?
Enter your email address on the log in page then click ‘Forgot password?’. You will need to confirm your email. Please ensure that you provide the email which you used when creating your myairbp account. Once confirmed, a password reset link will be sent to your email. You will need to reset your password promptly, before the link expires. If the link expires before you reset your password, repeat the steps above.