bp Retail
Kia ora! At bp, our retail business is at the core of who we are in Aotearoa. We have been operating here for almost 80 years and we’re proud of it!
The bp brand shines bright in all our service stations and wildbean cafes in New Zealand. Of course, it’s our energetic and incredible team that makes the difference.
Our strong team enables us to provide fuel, coffee and retail items to millions of Kiwis every year! Brighten days with brilliant customer service. In return you’ll learn from passionate, hard-working people and develop skills to use now, and in the future.
Our roles
Want to have fun, work flexibly and be respected for who you are? This is the place. If you are a people-person who thrives in a fast-paced team environment, this could be the role for you!
Our customer service representatives (CSR) / baristas are the backbone of our business. Day in and out, they deliver efficient and friendly service to our customers and the community.
Perhaps unlike other retail jobs, our CSRs / baristas never seem to have a dull moment and enjoy work that’s varied, challenging and interesting throughout their shifts.
Your day may start with some early morning prep work and restocking, just in time to make a local group of tradies their morning toasties. After that, you could be serving a delicious wildbean cappuccino while having a chat with a parent who has just finished their school drop-off. Our customers are diverse and over time you will learn their names and stories.
Stretch yourself and receive full training so you have the confidence, knowledge and skills to provide outstanding service appreciated by millions.
If you are enthusiastic, caring and passionate about delivering fantastic customer service, please take a look at the vacancies in your area.
Benefits
- Flexible hours
- Supportive health and wellbeing benefits to look after you
- Fuel discounts and a 10% discount on in-store items
- Plenty of opportunity to grow and progress within a stable, growing business.
Our café team leads are all about awesome customer service. If you’re a well organised, energetic, team player with previous leadership experience in a cafe or similar industry. Then this could be the role for you!
The café team lead is someone who cares about people, including teammates and customers. In fact, it’s your friendly approach and bright personality that means you’re in the buzzing heart of your community.
As a café team lead, you’ll spend a lot of time on your feet serving people, making delicious wildbean coffees and food, running the till, and keeping the store clean and tidy – because you know it’s the little details that add up to a great customer experience.
There’ll be plenty of opportunities for responsibility early on. You’ll play an important part of the management team at bp, promoting wildbean café sales and helping to deliver operational success. You will do this by coaching and developing wildbean café staff to deliver great coffee and food while ensuring a high level of customer service.
You will maximize sales through product and stock management and ensure adherence to health and safety standards. If you’re a coffee lover and want a role that will help develop your leadership skills, please take a look at the vacancies in your area.
Benefits
- Flexible hours
- Supportive health and wellbeing benefits to look after you
- Fuel discounts and a 10% discount on in-store items
In the buzzing heart of the community, an assistant store manager (ASM) works with the store manager and our fun, friendly team to achieve performance targets and shape our in-store customer experience.
Our ASMs are hands-on and support our team known for convenience, quality and superb service. They truly are the in-store advocates of health, safety and security for their colleagues, customers and immediate environment.
You will support with day-to-day activities (people leadership, recruitment, profit and loss, brand management, and waste management) and take the lead in the store manager’s absence. Like all our roles, we provide full training to help our ASMs gain the skills and knowledge of our store processes.
There’s plenty of opportunity to progress with us. How far is up to you. So if you’re an aspiring leader looking to take the next step – or an experienced retail team member who wants to develop your leadership skills – please take a look at the vacancies in your area.
Benefits
- Quarterly performance bonus program
- Flexible hours
- Supportive health and wellbeing benefits to look after you
- Fuel discounts and a 10% discount on in-store items
- Plenty of opportunity to grow and progress within a stable, growing business.
Our store managers oversee all aspects of managing their sites. They are responsible for leading, coaching and training their teams to deliver quality, superb service.
Store managers are people leaders who use their experience to cultivate a customer and ‘team first’ culture. Nothing gives our store managers greater satisfaction than exceeding growth and performance goals within an evolving retail environment.
As a store manager, one of your key focuses is to maximise the performance of the site within company guidelines while ensuring the store plays an important role in the buzzing heart of your community.
Enjoy work that’s varied, challenging and interesting, overseeing recruitment, profit and loss, brand management, and waste management to name a few. Full training is given to help you gain the right skills to progress your career with us and help your team to truly thrive in store.
If you have a passion for leading, caring for others and playing to win, please take a look at vacancies in your area.
Benefits
- Quarterly performance bonus program
- Flexible hours
- Supportive health and wellbeing benefits to look after you
- Fuel discounts and a 10% discount on in-store items
- Plenty of opportunity to grow and progress within a stable, growing business.
Opportunities and development
There are great opportunities to progress with us. How far you go is up to you.
There’s lots for you to learn. We offer structured in-store, safety, customer service and barista training. Beyond this, you’ll also be surrounded by like-minded people, happy to share their knowledge and expertise.
If you want to pursue a long-term career, we could be your launch pad, with opportunities that are fair and equal. Or, if you decide to try out different career paths, you could explore your options in a varied, global retail environment. We have the advantage of being locally based, but part of a larger global footprint.
We also offer internal development pathways such as internships and a graduate programme.
FAQ's
Our online application process is quick and easy! The first thing you need to do is find a suitable role you are interested in. Please be sure to keep the store location and the commute in mind when making this decision.
When you find a job on the search and apply page, hit the 'Apply now' button at the bottom of each online job advertisement and fill out the application form.
If you have not yet applied for one of our positions, it will ask you to create an account where you can see your application, application status and all future applications.
Try to submit your application on another device.
Clear the browser history before clicking 'Apply now'.
If you still need help, please contact our New Zealand recruitment team with a screenshot and details of your query.
You can search for all available vacancies in your area by clicking 'Search and apply'.
Here, you can use the locations filter to help locate our current vacancies near you. There is also a search bar which will help you navigate through the opportunities available.
There are countless opportunities for progression within bp, depending on your interests and goals. Given bp’s size, we have many job opportunities nationwide.
At bp we also offer internal development pathways such as internships and a graduate programme.
Find out more
As many of bp connect stores are open 24 hours per day, the hours and days of work can vary.
However, shifts are scheduled three weeks in advance; please be transparent and clear about your availability in your application.
For more details on a particular role, please contact our New Zealand recruitment team.
