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Frequently asked questions

Our technical FAQs can help you with login and system issues.
The non-technical items cover general recruitment questions.

 

bp employees should visit people@bp.

Technical FAQs

If you can’t remember your password when attempting to login after you've previously created an account, you can click on the ‘Forgotten password' link. 

 

You’ll then be asked to enter your email address and will receive an email with a link to reset your password. 

In the event that your account has been locked, this will only last for about an hour.

 

After this time you will be able to again attempt to enter another password and / or follow the steps to create a new password. Waiting within this timeframe will be the quickest way to gain access to your account.

If these  FAQs do not answer your query, please contact us. 

Non-technical FAQs - working at bp

We look for a range of technical skills and qualifications, plus great initiative, communication and teamworking skills, as well as the ability to inspire others. 

 

For senior and managerial positions, you’ll need proven leadership skills. Our values – safety, respect, excellence, courage, one team - define what we expect from our employees and what we aspire to as an organization.

bp is a global organization and each one of our locations is unique. During the interview process, you might visit your potential place of work and meet your new manager who will show you a variety of jobs, career areas, locations, employee profiles and a host of other content that you may be interested in finding out more about.

 

It's also worth following us on Instagram @life.at.bp and Facebook www.facebook.com/bpcareers, where you will find a range of photos celebrating our culture, colleagues and careers around the globe.

We offer a competitive salary which takes into consideration your experience, as well as internal and external market data.

 

Regional variances will occur, but broadly speaking, benefits may include:

  • Health care - medical / dental / vision
  • Protection - life insurance / short and long term disability
  • Accidental death / occupational accidental death
  • Pensions and savings plan
  • Annual cash bonus
  • The share value plan - designed to reward long-term sustained performance and create alignment with the delivery of value for shareholders
  • Vacation and holidays

What opportunities are there for career progression? The size, global scale and diversity of our business mean there are fantastic opportunities. If you show genuine desire, skill and initiative we’d be delighted to help you develop your career.

 

Vacancies are posted on our internal applications system so employees can review and discuss these opportunities with their line managers.

Please search for live bp vacancies here. For all Castrol vacancies, please find out more about careers at Castrol here.
At bp, we recognize that there is no one standard flexible working policy that will suit every individual. As a result, we have developed a comprehensive range of flexible working options based on some core principles, which vary across each of the countries in which we operate. We are open to discussing these with you once you have reached the face-to-face interview stage of the recruitment process and these discussions will be very much role and location dependent.

Non-technical FAQs - diversity, inclusion and disability

We are committed to a culture of diversity at bp. It helps us attract, develop and retain outstanding talent – regardless of background. Our selection and assessment processes are free from bias or discrimination. Everyone is given access to opportunities within the organization.
Please let us know by contacting us here and we will advise you what to do next if you need an adjustment, for example due to an illness, injury or a disability. All information provided to us by you will be treated with complete confidentiality. We will do our best to support you and make reasonable adjustments where possible.  

Non-technical FAQs - application process

After submitting your application for a job, you should receive an email confirming that your application has been received. It may take up to 48 hours for you to receive this message. If, after 48 hours, you have still not received the email confirmation:

  • Check your junk email or spam email folder.
  • Check that the email address you used for the application process was the correct one.
  • If you are still experiencing issues, please contact us.
We encourage you to use our online application process. If you are using assistive technologies, please contact us here and we will advise you what to do next.
For our graduate programme, we welcome one application per year. For experienced hire roles, whilst you can only apply once to a role, you are able to apply for other positions simultaneously, if you deem them suitable.
If you have been considered for an early careers position (graduate, internship or apprenticeship) and are not successful, you will need to wait until the following year before applying again. We open for new applications each September.
Please note that vacancies will be filled on an ongoing basis after opening and we may close applications before the stated deadline. Therefore, we highly recommend you submit your application as early as possible in order to be considered for the opportunity of your choice.
Login to your account and enter your login details (created at time of your initial application). Once you’ve logged in you will be able to view your applications and their current statuses.
Due to the high volumes of applications, we are unable to provide specific feedback at earlier stages in the process. Feedback will be provided after the final stage.

Non-technical FAQs - graduates

If you are applying to one of our graduate / early career programmes, our minimum academic requirements for the role you are applying to are an important part in the selection process. If for any reason you have not met these, and you have mitigating circumstances, please make sure you declare them in your application to us, and they will be considered on a case-by-case basis.
Yes, we welcome all applications and candidates who are studying for a post-graduate qualification.

If you would like to contact us to discuss any of our early career programmes or opportunities, please contact us via email at: enquiry@bpgraduates.co.uk or call us on 0800 279 2088. If you are calling outside of the UK, please dial +44 1635 584149, and we will be happy to discuss this with you.

 

In addition, if you need to make any adjustments to any stage of the recruitment process, for example due to an illness, injury or a disability please email us or call us on the contact details provided above.

 

Please note that you will need to inform us of any necessary adjustments ahead of any face-to-face assessments. If you have requested extra time for the online test stage and require adjustments at any other stage of the process, please let us know by calling or emailing us at the above contact details.

Non-technical FAQs - online tests and interviews

You will be emailed a practice link ahead of your online test, which will allow you to familiarize yourself with the test you will be completing.

We understand that certain circumstances can prevent you from achieving the essential education criteria. If you would like us to consider extenuating circumstances that have affected your academic results / obtained qualifications, please highlight this in the relevant section in your application.

 

For graduates, please tick the ‘mitigating circumstances’ box in the application form upon applying. It is very important that you use the space provided on the application form under the ‘mitigating circumstances’ question to help us understand your situation.

 

This will then be taken into consideration when screening your application form. Please be aware that we may contact you asking for further information. All information provided to us by you will be treated with complete confidentiality.

 

Please also note – if you have a valid reason for not being able to use the online application, we’ll be happy to consider this and provide another method.

If you have saved your test as you have progressed through, you should be able to log back into the same place. If there are any issues, you may have to start again. If issues do persist, please contact us here, so we can support.
It is essential that you let us know as soon as possible if you are not able to attend. As soon as you know that you cannot make your interview or assessment, please contact us to let us know. We will endeavor, where possible, to reschedule this for you. If we are not able to reschedule, then we put you on hold until we are able to. However, as we make offers on a rolling basis, and receive high volumes of applications, we cannot guarantee that there will be further interview / assessment slots available.

Non-technical FAQs - work permits and experience

We run several programmes which are designed to provide valuable work experience and shadowing in our business. For more details, please look at our early career pages in your region.
We cannot guarantee that you will be issued a work permit, where possible, country depending, we will work with immigration to start the process on your behalf once you have accepted a job offer from us.

Non-technical FAQs - other questions

Unfortunately, this means there are no available positions using the search criteria that you specified. Broaden your search criteria or set yourself up for job alerts to automatically notify you of any suitable new roles.
If these FAQs do not answer your query, please contact us. 

Job opportunities at bp